PC or Mobile Notification: A Simple System for your Internal Communication

No more unread emails lost in the flood of daily tasks, no more important information shared exclusively on your intranet, and no more printed notices pinned to the corkboard in the break room to announce the next event. Do you want to communicate with your employees quickly and effectively? Adopt the "notification" reflex on PC and mobile to push your information instantly, visibly, and without any required action from the recipient! 

PC and Mobile Notifications: What Are They?

Every Windows user or smartphone owner is likely familiar with notifications:

• On PC, a notification appears as a pop-up at the bottom right of your screen. It can contain a title, descriptive text, an image, and even a clickable link to direct recipients to more detailed content. Unread notifications can be found in the Windows notification center. 

• On smartphones, notifications may vary depending on user settings. Generally, a notification delivers a short, clickable message that opens an application for full details. Mobile notifications are delivered instantly, keeping users informed even on the go. Unread or unclicked notifications can also be easily found in the notification center. 

Notifications: A Winning Communication Strategy

Using notifications as a communication channel with your employees offers several advantages:

• A dedicated channel for internal and/or emergency communications. This prevents important messages from getting lost among numerous emails and other daily solicitations. Employees will pay better attention to messages delivered through this dedicated channel. 

• Increased visibility thanks to push notifications. Recipients don’t need to check their email or log into an intranet site to access company updates. Notifications are pushed directly as pop-ups, appearing regardless of what the user is doing on their computer or smartphone. 

• Instant delivery. Notifications are intentionally short, though they can include a link for additional details or attached documents. The main message is quick to create, requiring no special formatting—just a title and a brief sentence. Distribution is then immediate, making it especially useful in emergencies or fast-paced work environments. 

Enhanced Communication with Channels, Our Push-Notification Solution

• Targeted communications. Push-notification solutions like our Channels software allow for message targeting based on various criteria, such as company departments, recipient locations, or predefined user groups (e.g., those using specific business applications). This ensures that communications are always relevant and reach the right people. 

• Unmissable messages. Channels allows the scheduling of "persistent" notifications, which remain on-screen until the user acknowledges them or moves them to the Windows notification center. This guarantees that no message is missed! 

• Tracking message reception and reading. Our Channels push-communication solution provides comprehensive reports on message reception rates and read confirmations. These reports can be exported for internal use. 

Use Cases: How Notifications Improve Internal Communication

Employees receive an average of 144 emails per week—quite overwhelming! This is why choosing notifications for internal and urgent communications ensures visibility.

Here are some practical use cases where notifications prove highly effective:

• Emergency Alerts: In cases of emergencies (cyberattacks, fires, intrusions, etc.), notifications quickly inform affected employees and provide immediate instructions. Notifications can be sent to both desktops and mobile devices. Additionally, our Channels alert feature can display a full-screen pop-up that blocks other activities until the user acknowledges the message, ensuring immediate attention. 

• Software Issues or Updates: Notify employees instantly about software incidents affecting their daily tasks. This saves time by preemptively answering common questions and informing relevant teams about resolution progress. Similarly, use notifications to announce upcoming updates or maintenance, allowing employees to plan accordingly. 

• Company News: Keep employees informed by regularly sharing product updates, new documentation, sales challenges, and team achievements. Use notifications to welcome new employees and celebrate successes, fostering team spirit. 

• Meeting Reminders: Notifications are a perfect tool for reminding employees about upcoming meetings. 

• Awareness Campaigns: Leverage notifications for cybersecurity tips, workplace safety reminders, emergency procedures, or eco-friendly habits. Regular notifications reinforce important messages. 

Finally, while notifications are an effective channel for quick push communications, engaging employees is just as important. Encourage interaction by including survey links in your notifications. With a simple click, employees can provide valuable feedback, enhancing internal communication strategies.