Alert software 

Channels alert software is particularly well-suited to address cybersecurity issues. No matter how secure your company's network may be, it can still be compromised today. In the event of an incident or potential threat, simply broadcasting an alert to the relevant employees allows instant transmission of the security measures through a distinct/secure channel.

Communication also informs your employees that your IT department is working towards returning to normalcy. This leads to a drastic reduction in calls/tickets to technical support, allowing them to focus on their primary task: problem resolution.

Enterprise alert software can address institutional crises such as public relations crises, scandals, or urgent institutional communication needs (product recalls, reputation concerns, alarming results, etc.). It is crucial to communicate clearly with various stakeholders and key actors, as well as with all employees who may have a role to play in the communication and image of your company during such situations.

Our Channels alert software allows for rapid and efficient dissemination of alert messages to the entire staff, informing them quickly about the situation and providing safety instructions, messaging guidance, or other necessary actions already implemented or to be implemented. This communication channel can be particularly useful for companies with a strong media presence that require a quick response during a media crisis.

During an operational incident, a production incident, or simply a power outage, ensuring a quick response is essential to minimize the impact and guarantee operational continuity. An alert software enables IT, technical, or maintenance teams to notify the operating staff about the ongoing incident and provide instructions or maintenance timelines on the workstations or mobiles. Using this dedicated channel, you can inform the impacted individuals about the situation's status without risking them missing the information amidst their other daily priorities. Keep them updated at each necessary step or frequency and avoid unnecessary calls to the support service. This allows the support team to focus on their primary task: resolving the ongoing incident.

With our alert software, keep your employees informed in case of a security issue. With just one click, alert your colleagues in the event of a fire, building intrusion, severe weather alert, major institutional event (crisis, bad buzz, etc.), and more. Ensure your message reaches all the relevant employees and is immediately seen.

Our alert software provides a dedicated and specific communication channel for critical situations. In such circumstances, free yourself from relying on emails or other internal messaging systems. These conventional communication channels tend to lose reliability during crises. Channels, being separate from your internal network, will continue to function even in the event of technical incidents or attacks on your network, ensuring communication remains uninterrupted when traditional channels may be compromised.

Moreover, centralizing all your alerts on a single platform ensures better responsiveness in case of emergencies. No need to search for the right phone number or email address of the person to contact during a crisis. With just a few clicks, you can alert all your employees or target specific individuals, regardless of location. With our alert solution, you can be confident that your message will be quickly disseminated and received, providing updates on the situation and the necessary actions to be taken.

With Channels, no one can overlook alerts. They appear at the center of the screen, taking precedence over all open programs and ongoing activities. Acknowledgment (clicking on the cross) is required to return to normal activities, allowing the sender to verify that the alert has been received and read.

Additionally, a single click is all it takes to reach all your employees, whether on-site, traveling, or working remotely. No one is left out! You can also choose a specific target if you only want to communicate with certain individuals.

Time is a critical factor in emergencies—every second counts in quickly informing teams and enabling them to take necessary actions. Our alert software sends instantaneous messages to all relevant recipients, whether at their workplace, traveling, or at home—no need to wait for information to be manually transmitted or for the employee to check their email. Channels allow for immediate responsiveness and effective management of emergencies.

For all these reasons, equipping yourself with an alert solution will enable you to respond appropriately and effectively when needed. In a crisis, every second counts. Proper dissemination of information will save you valuable time. Avoid unnecessary calls flooding the support service. All your employees will gain efficiency by focusing on their primary tasks.

Enterprise alert software creates a trusted point of reference for employees in times of emergency. During a crisis, employees need reliable and centralized information to act safely. The enterprise alert software provides this unique and reliable source of information to coordinate all incident-related communications, ensuring consistency. Beyond efficiency, this reassures employees and provides them with the information required to act effectively.

Channels is a SaaS (Software-as-a-Service) offering. Hosted by us on an Azure server (Microsoft) in France, our alert solution is always available to administrators and users. Even if your internal IT infrastructure is out of service or unavailable indefinitely, Channels can still be accessed via the Internet, allowing you to publish an alert regarding the incident. Likewise, your employees can receive the alert if they have internet access.