Digital Signage for Banks

Digital signage offers a complete range of practical information to enhance the customer experience in bank branches: opening hours, appointment scheduling guidance, key contact information, and more.

Digital signage streamlines appointment management in bank branches, providing clients with real-time essential information:

When you have a scheduled appointment at the branch, digital signage allows you to:

• Identify your advisor: Easily locate the advisor assigned to assist you through screens displaying their name and availability.
• Appointment status: Check whether your advisor is in a meeting or available to assist you.

Queue Management:

• Digital signage simplifies queue management by indicating the following:
  • Next appointment: Visualize who the next client awaiting an appointment is and the estimated time until their appointment.
  • Smooth navigation: Be directed to the correct counter at the appropriate time for efficient service.

Digital signage thus enhances appointment and queue management in bank branches, ensuring clients receive quicker and more streamlined service.

By broadcasting entertaining, informative, engaging, or even interactive content, digital signage makes waiting more enjoyable for clients. This approach transforms what was once perceived as monotonous wait time into a pleasant, engaging, and memorable experience. It promotes a positive image of the bank, encourages positive interactions, and reinforces customer satisfaction and customer relationships by providing a pleasant and valuable waiting time.

Digital signage facilitates transparent access to product offers in bank branches. Thanks to highlighting specific offers and providing clear, detailed presentations, clients can easily explore different products and services available. Information is presented as accessible, enabling clients to make informed decisions. This transparency enhances client trust in the bank and simplifies decision-making, creating a positive and informed branch experience.

By placing dynamic screens in their branches, financial institutions demonstrate their commitment to innovation and improving the customer experience. Clients perceive this modernity as a sign of proactivity and accessibility, enhancing their trust in the bank. This positive image strengthens the relationship between the bank and its clients, creating a lasting and favorable impression.

Digital signage goes beyond simple communication by actively encouraging clients to interact through loops on interactive screens. Strategically positioned interactive screens encourage clients to discover the bank's products and services proactively. These screens can also provide access to practical features such as check deposits, account transfers, or financial simulations. This interactive approach fosters active client participation, increasing engagement and control over their financial situation. Digital signage drives fruitful interactions in branches, improving the overall client experience.

Our digital signage solution offers a comprehensive approach to address the unique security requirements of each banking institution. At its core, our software leverages Telelogos' time-tested technical foundation, ensuring a robust and stable integration into your existing infrastructure.

To bolster security, this foundation secures data exchanges, protects connections, and enables kiosk mode for screens to limit unwanted interactions and associated risks. Moreover, it imposes no hardware or technological constraints, providing maximum flexibility while closely managing installed applications, the operating system, and connections. This proactive management prevents installing unnecessary or potentially hazardous applications while keeping the entire system up-to-date to mitigate security vulnerabilities.

With our solution, you can rest assured that your digital signage is optimally secured to meet the evident security needs of the banking sector.

Digital signage offers the opportunity to create a consistent global communication strategy across all bank branches. Through a unified visual identity and standardized messaging, each branch conveys an image of the bank perfectly aligned with its values and mission. This coherence reinforces the bank's identity, establishing a unified and memorable presence that instills customer trust and loyalty.

One of the strengths of digital signage is its ability to enable local delegation while preserving global consistency. Each region or branch can personalize its content to highlight specific offers, local events, and practical information. The software provides granular control, allowing the locking of particular visual elements or the maintenance of specific colors to ensure overall brand consistency. It is also possible to define a content loop that will be displayed in all branches while allowing the addition of another content loop specific to each point of sale. This way, each branch can have its unique character while adhering to the bank's standards and visual identity, offering an authentic local experience while staying true to its national or international image.

Digital signage offers excellent adaptability. It is compatible with various information sources, including PDF files, CSV data, web content, PowerBI dashboards, or custom widgets. Furthermore, it seamlessly integrates with other software, such as wayfinding systems, scanners, or automated triggers. This flexibility paves the way for long-term advancements, allowing your bank to explore new possibilities and tailor its digital signage to the ever-evolving needs of the banking sector, all while ensuring smooth and effective communication.